Hear about problems before they become a review.
A member who's frustrated has two options: tell you, or tell the internet. Give them a direct, easy way to submit suggestions and incident reports -- anonymously if they'd rather -- so issues reach your team first.
What's included
Suggestions
Members can submit general feedback and ideas directly, anonymously or with their name.
Incident reporting
A dedicated channel for safety or behavior concerns, so they reach staff directly.
Staff-only visibility
Submissions go to gym staff and admins through the admin panel -- not the public community feed.
Why anonymity matters
Some feedback -- especially about another member's behavior, or something uncomfortable to bring up in person -- only gets reported if there's a genuinely anonymous option. Without one, most of it never reaches staff at all until it's already become a bigger problem.
FAQ
Give members a direct line to you.
$249/month, everything included -- feedback and incident reporting come standard.
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